Garuda188 Terms & Conditions – Platform Usage Terms for Malaysian Betting Players

By accessing, browsing, or using any part of the Garuda188 website at garuda188.my, you explicitly agree to be fully bound by these Terms & Conditions. This agreement takes effect from the moment you first access our platform, even before the account registration process is completed.

Garuda188 reserves the right to update, amend, or replace any part of these Terms & Conditions at any time without prior notice. It is the user's responsibility to review this document periodically. Continued use of the platform following any amendment constitutes acceptance of those changes.

These Terms & Conditions should be read together with Privacy Policy and policies Responsible Gaming Garuda188, all of which together form a comprehensive agreement between you and our platform.

To be eligible to use Garuda188's services, you must meet all the following conditions without exception:

• Aged 18 years of age and above at the time of registration and throughout the period of platform use.
• Acting as an individual on your own behalf, and not as an agent or representative of any third party.
• Not currently subject to any self-exclusion programme or betting prohibition imposed by any statutory body.
• Not suffering from any mental condition or impairment that affects the ability to make sound financial decisions.
• Depositing only legally earned personal funds and not borrowed money intended for gambling.

Garuda188 reserves the right to request proof of age at any time. Users who fail to provide valid age verification documents within the specified timeframe will face account suspension or termination.

Each user is only permitted to hold one (1) active account at garuda188. Holding multiple accounts under the same individual is a serious breach of our terms and may result in the termination of all associated accounts along with the forfeiture of all accumulated balances and bonuses.

By registering, you agree to:

• Provide accurate, complete, and up-to-date personal information, including your full name as per your identification card, an active Malaysian phone number, and a valid email address.
• Keeping your account information up to date whenever there are changes to your personal details.
• Keep your account password confidential and do not share your login credentials with anyone.
• Notify Garuda188 immediately if you suspect any unauthorised access to your account.

Garuda188 reserves the right to request identity verification (KYC – Know Your Customer) at any time, particularly prior to processing your first withdrawal or any withdrawal exceeding a specified amount. Required documents may include a copy of your MyKad, a recent bank statement, or a utility bill. Failure to complete the KYC process may result in a temporary suspension of your account's withdrawal capability.

Garuda188 accepts deposits and processes withdrawals via approved payment methods for Malaysian users. All transactions are processed within Malaysian Ringgit (RM) only.

Withdrawal methods must match with the deposit method used by the user, for anti-money laundering purposes. Withdrawals may only be made to an account or digital wallet registered under the same name as your Garuda188 account.

Garuda188 reserves the right to decline or suspend any transaction suspected of involving fraud, money laundering, or a breach of these terms. In such cases, the platform reserves the right to freeze the relevant account and report the matter to the appropriate authorities.

All bonuses and promotions offered by Garuda188 are subject to specific terms and conditions set for each promotion. Users are responsible for reading and understanding the applicable rollover requirements, validity periods, and game restrictions before claiming any bonus.

General bonus rules that apply to all Garuda188 promotions:

• The welcome bonus can only be claimed once by each new user. Any attempt to claim this bonus using multiple accounts constitutes fraud and will result in account termination.
• All rollover (turnover) requirements must be met in full before any withdrawal can be made from a bonus balance. Different rollover requirements may apply depending on the bonus type and the games played.
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the rollover requirements.
• Garuda188 reserves the right to void any bonus suspected of being obtained through fraud, abuse, or a breach of terms.
• In the event of any conflict between a promotional offer and the general Terms & Conditions, the general Terms & Conditions of Garuda188 shall prevail.

All bets placed on Garuda188 are subject to the game rules established by the platform and the relevant game providers. Users agree to comply with all betting rules without exception.

• Sports Betting: All odds are subject to change until a bet is confirmed by the system. Bets placed after a match has started are subject to separate live betting rules. Garuda188 reserves the right to void any bet in the event of a technical error, a change in match conditions, or inaccurate information.
• Casino Games & Slots: All slot games use independently certified Random Number Generators (RNG). Game results are final and cannot be disputed once a round has ended.
• Live Casino: Decisions made by the dealer in Live Casino games are final. Any internet connectivity issues on the user's end do not constitute grounds for cancelling a valid bet.
• Poker: Online poker games on Garuda188 use fair, audited algorithms. Any attempt to use assistance software (poker bots) or to collude with other players is strictly prohibited.
• E-Sports: Esports betting is subject to official results as announced by the relevant tournament organiser. Any match that is cancelled or postponed by more than 24 hours will result in the cancellation of all related bets and a full stake refund.

Garuda188 reserves the right to limit, suspend, or close the account of any user suspected of engaging in irregular betting activity, including arbitrage, exploitation of technical advantages, or any form of system manipulation.

Garuda188 users agree to use this platform in a responsible, honest manner that is respectful towards other users and platform staff. The following are strictly prohibited at Garuda188:

• Using automated software, bots, scripts, or any third-party tools to access or operate the platform.
• Attempting to hack, attack, or disrupt Garuda188's security systems.
• Disclosing system vulnerabilities to third parties for exploitation purposes.
• Using the platform for money laundering or any other illegal activity.
• Filing false claims or submitting forged verification documents.
• Being abusive, threatening, or harassing Garuda188 customer support staff.
• Sharing or selling your account to any third party.

Any breach of these rules will result in immediate action, including suspension or permanent termination of the account, forfeiture of all balances and bonuses, and possible legal action against the user in question.

Garuda188 provides this platform on an "as-is" basis and makes no guarantee that the service will always be free from interruptions, technical errors, or data loss. That said, we are committed to maintaining a minimum uptime of 99.5% and will make every effort to resolve any technical disruptions promptly.

Garuda188 will not be held responsible for:

• Financial losses resulting from internet disruptions or device issues on the user's end.
• Indirect, incidental, or consequential losses arising from the use of the platform.
• Any betting decisions made based on information obtained from sources outside the garuda188 platform.
• Unauthorised access to a user's account resulting from the user's own negligence in safeguarding their password.

Garuda188 reserves the right to suspend or terminate any user's account at any time on reasonable grounds, including but not limited to violations of these terms, suspected fraud, or at the user's own request.

Users who wish to voluntarily close their account may contact our support team. Prior to account closure, any outstanding bonus rollover requirements will be voided and the associated bonus balance will be forfeited. Only real-money balances (excluding bonuses) are eligible for final withdrawal.

In cases of termination due to a breach of terms, Garuda188 reserves the right to hold the account balance for investigation purposes for as long as necessary. If the investigation finds no evidence of fraud, the legitimate balance will be returned to the user.

Garuda188 reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon publication on this website. Users will be notified of material changes via in-platform notifications or their registered email address.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with the use of the Garuda188 platform shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute shall be referred to the exclusive jurisdiction of a competent court in Malaysia.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to the minimum extent necessary to make it valid and enforceable, while all remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact us at support@garuda188.my or via our 24/7 live chat on the platform.